Business Process Management Training

• Understanding Process, Business Process and Their Importance
• Why Are Processes Important?
• Business Processes and Vertical Organisations
• Defining Key Processes
• Identifying Poorly Managed Processes
• Selection of Critical Processes
• Concept of Core and Supporting Processes
• Classification and Hierarchy of Processes
• Objectives and Benefits of Process Management
• Process Improvement
• Business Process Improvement (BPI) Methodology
• Creating a Process Improvement Team
• Defining the Process
• Clarifying Process Maps
• Gathering Customer Information
• Analysing the Current State of the Process
• Setting Priorities and Comparisons
• Identifying the Root Cause of Problems
• Developing Solutions
• Creating an Implementation Plan
• Implementing Improvements
• Spreading the Implementation
• Why Continuous Improvement?
• Teaching the Applied Improvement Methodology in a Case Study
• Presentation, Discussion, Group Work

• Understanding the Importance of Processes:

• Recognise the critical role processes play in achieving organisational efficiency and effectiveness.

• Business Processes and Vertical Organisations:

• Understand how business processes integrate within vertical organisational structures to enhance alignment and performance.

• Defining and Identifying Key Processes:

• Learn to define and identify key processes that are vital for the success of the organisation.

• Management of Poorly Managed Processes:

• Identify poorly managed processes and understand strategies for their improvement.

• Selection and Concept of Critical Processes:

• Select critical processes and comprehend the distinction between core and supporting processes.

• Process Classification and Hierarchy:

• Classify processes based on their importance and function within the organisational hierarchy.

• Objectives and Benefits of Process Management:

• Articulate the objectives of process management and its benefits in achieving strategic goals.

• Introduction to Business Process Improvement (BPI) Methodology:

• Gain an introduction to BPI methodology and its application in real-world scenarios.

• Formation and Functioning of a Process Improvement Team:

• Learn to create and effectively manage a team dedicated to process improvement.

• Process Mapping and Analysis:

• Acquire skills in defining, mapping, and analysing business processes to identify inefficiencies.

• Customer Information and Process Analysis:

• Understand how to gather and use customer information to analyse current process effectiveness.

• Prioritisation and Problem-Solving:

• Develop skills in setting priorities, comparing processes, identifying root causes of problems, and developing practical solutions.

• Implementation and Continuous Improvement:

• Learn how to create implementation plans, execute improvements, and apply continuous improvement methodologies to ensure long-term success.

• Case Study and Group Work:

• Apply learned methodologies in a case study to reinforce learning and engage in group discussions to foster collaborative learning and solution development.

Course Name: Business Process Management Training

Duration of Course: 2 Days

Course Location: Live Online

Certificate: At the end of the course, a Business Process Management Training Certificate will be given to you after the necessary knowledge measurement evaluations are made.

Certification Criteria

To obtain your Business Process Management Training Certification, you must demonstrate proficiency in attitude, skills, and content knowledge. Assessment methods include participation, assignment completion, presentation of trainer projects, and supervised training sessions.

Documents: Each participant will receive Business Process Management Training Documents.

Course Structure for Business Process Management Training

Day 1: Foundations and Process Mapping

Morning Session:

• Introduction to Business Process Management: Understanding its importance and basic principles.
• Exploring Types of Business Processes: Discussion on core and supporting processes and their roles in organisational structures.
• Identifying and Defining Key Processes: Techniques to pinpoint critical business processes essential for operational success.

Afternoon Session:

• Process Mapping and Analysis: Learning to clarify and map out processes for better visibility and management.
• Gathering and Analysing Customer Information: How to collect and use data to improve process effectiveness.
• Developing Solutions: Strategies for identifying root causes of inefficiencies and crafting effective solutions.

Day 2: Implementation and Continuous Improvement

Morning Session:

• Creating and Managing Process Improvement Teams: Establishing teams and understanding their roles in process enhancement.
• Implementation Planning: Detailed steps for turning process improvement plans into action.
• Simulation Exercise: Real-world case study to apply learned methodologies in a controlled environment.

Afternoon Session:

• Monitoring and Managing Implementation: Tools and techniques to ensure successful execution and sustainability.
• Continuous Improvement: Why it is necessary and how to foster an environment that embraces ongoing improvements.
• Closing and Certification: Review of key concepts, discussion of final projects, and certificate distribution.

Please contact us for details and registration.

Weekend Training Schedule

Weekday Training Schedule

Join us for Business Process Management Training and alter your professional approach to process management in just two days. Our live online training sessions are lively and entertaining, ensuring that each of you receives customised attention and valuable practical insights. Be ready to explore the fundamentals of process mapping, improvement, and implementation and acquire practical experience from real-world case studies. Our comforting and knowledgeable trainers are here to help you every step of the way. Do not pass up this opportunity to improve your abilities and generate genuine change in the company you represent. Sign up now to become a leader in business process innovation!